Bitola Industries Pvt Ltd ("we", "Infratyke") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
What data we collect
Property seekers: Name, mobile number, email (optional), property requirement, budget, and city — submitted via enquiry forms.
Agents: Name, email, mobile, company name, professional details, service city registrations.
Usage data: IP addresses, browser type, pages visited, device type — collected automatically for security and analytics.
Payment data: Payment transactions are processed by Razorpay. We do not store card numbers. We receive payment confirmation and amounts.
How we use your data
To connect property seekers with relevant agents in their city.
To process payments and maintain subscription records.
To send lead alerts, billing confirmations, and platform updates.
To detect fraud and spam enquiries.
To improve the platform through anonymised usage analytics.
Who we share data with
We share seeker contact details only with agents who have paid to unlock a specific lead. We do not sell bulk data to third parties. We use the following service providers: Razorpay (payments), AWS/Hostinger (hosting), and Google Analytics (anonymised web analytics).
Data retention
Enquiry data is retained for 24 months. Account data is retained while your account is active and for 12 months after deletion. Payment records are retained for 7 years for legal compliance.
Your rights
Request access to data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
Lodge a complaint with relevant data protection authorities.
To exercise any right, email Contact form with "Privacy Request" in the subject line. We'll respond within 30 days.
Cookies
We use strictly necessary session cookies for authentication and CSRF protection. No tracking cookies without consent.
Security
All data is transmitted over HTTPS. Passwords are hashed using Argon2id. We conduct regular security audits. Contact us immediately via the contact form if you discover a vulnerability.
Contact
Privacy queries: Contact form · Bitola Industries Pvt Ltd, India.
We use cookies to improve your experience and analyse site usage. By continuing to use Infratyke, you agree to our
privacy policy.